New Survey Highlights Emotional Toll of Auto Total Loss Claims on Policyholders
BOSTON, MA / ACCESSWIRE / December 10, 2024 / A new survey of US policyholders who have had a car declared a total loss found that how carriers communicate with policyholders significantly impacts their emotional state and overall satisfaction with their insurance carrier. Auto total loss events are inherently stressful and time-consuming, with 49 percent reporting feeling frustrated and sad when they learned their vehicle was totaled. Then, as...
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