Wednesday, 17 June 2026 05:10 PM
Advertorial
As more consumers look for practical repair tools in 2026, this FixIts review explores how the reusable thermoplastic stick is positioned for household fixes, what buyers should know before ordering, and which material, heat, surface, pricing, and guarantee details may influence individual repair outcomes.
CHICAGO, IL / ACCESS Newswire / June 17, 2026 / Article Context Notice: The headline above uses the phrase "As Seen on Dragons' Den" because FixIts did appear on BBC One's Dragons' Den (programme reference m000hrc0) - this is independently verifiable, publicly documented information about the brand, not a product performance claim. FixIts did appear on BBC One's Dragons' Den (programme reference m000hrc0), and per the brand's marketing materials, investor Steven Bartlett participated in that episode. The phrases "brand claims" and "verified facts" in the title refer to the editorial framework of this article: distinguishing what the brand states from what buyers can independently confirm. Promotional language from the brand's official website - including "Non-Toxic Repair Stick," "Better Than Glue," and "Stronger Than Superglue" - is used in this article only to identify the product's marketing positioning, not as independent publisher claims. This publication has not independently tested FixIts. Readers should continue reading for a full breakdown of what's brand-stated versus what's independently verifiable.
Disclaimers: This is a paid promotional article prepared for advertising and consumer-information purposes. This publication may earn commissions through sponsored or affiliate links. This publication has not independently tested FixIts, has not conducted laboratory performance testing, has not verified product strength claims, has not reviewed toxicology reports, and does not represent brand-stated claims as independent findings. Readers should verify current product details directly at https://getfixits.com/ before purchasing. This content is provided in accordance with FTC 16 CFR Part 255 and is promotional in nature, intended for consumer education regarding a commercially available product.
FixIts Research 2026: Reusable Repair Stick as Seen on Dragons' Den - What the Brand Claims, What's Verifiable, and Whether It's Worth Ordering
TL;DR - FixIts Brand Claims vs. What You Can Independently Verify, in 60 Seconds
FixIts are reusable thermoplastic repair sticks that soften in hot water at approximately 140°F and harden on cooling - letting you mold them around broken items without permanent commitment. Per the brand, each stick holds up to 35 lbs., works on plastic, metal, ceramic, rubber, and fabric, has no expiry date, and carries a 30-day money-back guarantee. The sticks were featured on BBC's Dragons' Den, where investor Steven Bartlett publicly described the product as an "Aha! product." Starting price: $19.99 plus shipping. This article separates brand-stated claims from what's independently verifiable so you can decide with full information.
FixIts 2026 Fast Facts: What Every Buyer Should Know in 30 Seconds
FixIts is: A reusable thermoplastic repair stick - not a glue
How it works: Softens in hot water (~140°F / ~60°C); hardens on cooling to room temperature
Brand-stated strength: Holds up to 35 lbs. per stick; the brand states "8 Times Stronger Than Sugru" - not independently tested by this publication
Surfaces it bonds to (brand-stated): Plastic, metal, ceramic, rubber, fabric
Surfaces it does NOT bond to (brand FAQ): Smooth glass
Working time: ~1 minute to soften, 2-3 minutes to mold, 3-4 minutes to cool and harden
Reusability: Brand states no expiry date; can be reheated and reshaped repeatedly
Temperature limit: Softens again above ~60°C / 140°F - not suitable for high-heat applications
Material: Brand-described as "compostable bioplastic" (see material claims section for full context)
Non-toxic claim: Brand-stated; brand also advises adult supervision around young children; small pieces are a choking hazard for very small children
Price: $19.99 + shipping (1-pack) / $49.98 free shipping (Buy 2, Get 1 Free) / $74.97 free shipping (Buy 3, Get 2 Free) - as of June 2026
Guarantee: 30-day money-back guarantee (brand-stated; Terms §11 note "all sales are final from order fulfillment" - confirm current refund process at official site)
Warranty: 1-year limited warranty on all products
Media recognition: BBC's Dragons' Den; Designboom; Core77; Techround; The Grommet
BBC Dragons' Den investment: Steven Bartlett - £45,000 (per BBC program)
Brand-reported star rating: 4.9 stars (906 reviews - brand-reported, not independently audited)
Operator: FixIts c/o Eco Lving, Unit 12 The Vinery, Poling, BN18 9PY, GB
Contact: [email protected]
Repair backlog value: Brand states no expiry date - one pack addresses your full repair list, not just today's fix; per-unit cost drops approximately 25% at the five-pack tier vs. single pack
Visit the Official FixIts Website
Disclosure: If you buy through this link, a commission may be earned at no extra cost to you.
About the Brand's Marketing Phrases: "Better Than Glue," "Non-Toxic," and "Stronger Than Superglue" - What They Mean and Where They Come From
If you arrived here from a FixIts advertisement, you've likely already seen the brand's core marketing phrases: "Better Than Glue," "Non-Toxic Repair Stick," and "Stronger Than Superglue." Those phrases originate entirely with the FixIts brand - they appear on the official product page at getfixits.com/offer-01/ as the brand's own promotional positioning. This article references them to help readers who encountered that advertising find accurate, attributed information - not to present those phrases as this publication's independent findings or performance assessments.
Here's what each phrase actually means and where it comes from:
"Better Than Glue" (brand-marketed): Source - the official FixIts product page headline, which reads "The Non-Toxic Repair Stick That Works Better Than Glue." The brand uses this phrase to position FixIts against conventional adhesive glues on the basis of reusability, reversibility, and multi-surface application. This publication has not independently tested FixIts against conventional glue, superglue, epoxy, or any other adhesive, and does not present this phrase as a verified performance finding.
"Non-Toxic Repair Stick" (brand-described): Source - the FixIts brand's product description and feature list. The brand describes the material as non-toxic and safe to handle. No independent toxicology reports, material safety data sheets, or safety certifications have been reviewed by this publication, and the non-toxic description is not presented here as an independently verified finding. The brand also advises adult supervision around young children and notes that small pieces may pose a choking hazard for very small children.
"Stronger Than Superglue" (brand-stated): Source - the FixIts brand marketing. The brand also states the product "Holds up to 35 lbs. per stick" and is "8 Times Stronger Than Sugru." These are brand-stated comparative claims. This publication has not independently load-tested, laboratory-verified, or compared FixIts against superglue or Sugru. Buyers should not interpret these phrases as independent publisher findings or verified performance guarantees.
Buyer Takeaway: Every phrase in this section - "Better Than Glue," "Stronger Than Superglue," "Non-Toxic" - is the brand's own marketing language. This article uses them to make sure you're looking at accurate attributed information about the product you saw advertised. Every specific performance claim in this article is attributed to the brand. The framework throughout is designed to help you separate what's brand-stated from what's independently verifiable.
Quick Verification Snapshot - FixIts (As of June 2026)
Official product website: https://getfixits.com/
Official offer page: https://getfixits.com/offer-01/
Price verified: $19.99 + shipping / $49.98 free shipping / $74.97 free shipping - as of June 2026
Guarantee verified on official site: 30-day money-back guarantee (brand-stated)
Warranty verified: 1-year limited warranty
BBC Dragons' Den investment: £45,000 from Steven Bartlett - per BBC program m000hrc0
Operator address verified: FixIts c/o Eco Lving, Unit 12 The Vinery, Poling, BN18 9PY, GB
Contact verified: [email protected]
Strength claim: Brand-stated (35 lbs. per stick / 8x stronger than Sugru) - not independently tested by this publication
Non-toxic claim: Brand-stated - not independently tested by this publication
Material claim: Brand-described as "compostable bioplastic" - not independently verified; third-party characterizations of the material differ
Star rating: 4.9 stars / 906 reviews - brand-reported, not independently audited
Subscription / auto-renewal: None - one-time purchase
What FixIts Actually Is: Understanding the Brand's "Better Than Glue" Positioning
Before you buy FixIts, here's the one thing that changes how you evaluate it: it's not a glue. It's a thermoplastic - which means the mechanic is completely different from anything in your current junk drawer. Glues work by creating a chemical bond between two surfaces, and once that bond cures, it's permanent. You're locked in. FixIts works by physically wrapping around, filling, and hardening over a repair site. According to the brand, the material softens at approximately 140°F - roughly the temperature of hot water from a kettle - and cools back to a rigid state within minutes at room temperature.
That distinction between chemical bonding and thermoplastic molding is exactly what the brand's "Better Than Glue" positioning is based on - and it matters a lot depending on what you're actually trying to fix. If you've ever ruined a repair with superglue because you positioned it wrong, waited too long, or found out the surfaces weren't compatible, you understand exactly what the reversibility claim means in practice. There's no permanent mistake with a thermoplastic the way there is with a cyanoacrylate adhesive.
What FixIts is not: a structural bonding agent for high-load applications. Per the brand, each stick holds up to 35 lbs. - which is genuine holding capacity for many household repair scenarios. But it's a thermoplastic that softens again above approximately 60°C, so it's not suited for repairs that will experience sustained heat, and it doesn't create a chemical molecular bond the way industrial adhesives do. The brand's own FAQ notes it doesn't bond to smooth glass. These aren't dealbreakers - they're the kind of honest limitations a buyer needs to know before deciding whether FixIts is the right tool for their specific repair.
Buyer Takeaway: FixIts is a thermoplastic molding product - not an adhesive. It works by wrapping around and hardening over repairs, not by creating a chemical bond between surfaces. That makes it ideal for certain repairs and less suited for others. Understanding this distinction is the most important thing to verify before buying.
How FixIts Works: The 3-Step Process
According to the brand's official instructions, the entire repair process takes approximately 5 minutes. Here's the process, based on the brand's published directions:
Step one: drop a FixIts stick into hot water - the brand says you can use water straight from your kettle, and you don't need any container other than a mug - for approximately one minute. The brand states you'll watch the material transform from a hard plastic stick to a soft, mouldable putty. You don't need any special equipment for this step.
Step two: shape the softened material around the break. The brand says you press it into cracks and gaps, and it grips onto plastic, metal, ceramic, rubber, or fabric surfaces. The brand emphasizes that you can take your time positioning it because you can always reheat if you're not satisfied - that's the core mechanic that separates this from permanent adhesives.
Step three: let it cool. Per the brand, the material solidifies within 3-4 minutes of cooling to room temperature. The brand states the repair is immediately ready to use and often stronger than the original item. If the result isn't what you wanted, the brand says you simply reheat and reshape.
What that three-step cycle means for you: FixIts is more forgiving than most repair products. You're not racing a curing timer. You're not mixing two-part epoxy ratios. You're working with something that waits for you - and if you get the position wrong, you just reheat and start over.
Buyer Takeaway: The three-step process - heat, mold, cool - is as simple as the brand describes. The real advantage isn't speed; it's the reversibility at every stage. If you make a mistake, you can reheat and start again. That mechanic is what the brand's "mistake-proof" language refers to, and it's the most honest differentiator against conventional adhesives.
Does FixIts Work? What the Brand Claims and What You Can Verify
FixIts is a consumer product, not a medical supplement or pharmaceutical. That means independent clinical trial data isn't the relevant benchmark - the right benchmark is whether the brand's specific feature claims hold up against publicly available information and third-party commentary.
Here's how each major claim stands up against publicly available information:
The 35-lb. holding claim: Brand-stated on the official product page. No independent load testing has been conducted by this publication. The figure is specific and measurable - a brand specification a buyer could theoretically verify through independent testing. Treat it accordingly: a stated spec, not a lab-tested guarantee.
The "8 Times Stronger Than Sugru" comparison: Brand-stated. Sugru is a moldable silicone glue product that FixIts positions itself against as a predecessor in the reusable repair space. This comparative claim is brand-originated and hasn't been independently tested by this publication. Buyers who are switching from Sugru should note that the two products work differently - Sugru is a silicone that remains somewhat flexible after curing, while FixIts hardens to a rigid plastic state. That functional difference matters a lot depending on what you're fixing.
The non-toxic claim: Brand-stated. The brand describes the material as non-toxic and safe to handle. The brand also notes that adult supervision is recommended during use, particularly around young children, and that small leftover pieces can pose a choking hazard for very small children. Those caveats don't undermine the non-toxic claim - they clarify appropriate use conditions for households with young children. If this is a meaningful factor for you, contact the brand directly at [email protected] for specific material composition questions.
The "no expiry date" claim: Brand-stated and consistent with what you'd expect from a thermoplastic - unlike moisture-activated or solvent-based adhesives, there's no curing chemistry happening in the stick that would degrade over time at room temperature. This claim is internally consistent with the material's properties.
Buyer Takeaway: The brand's strength and comparative claims are specific and measurable but haven't been independently verified by this publication. The non-toxic claim comes with reasonable caveats about young children. The no-expiry claim is consistent with how thermoplastics behave in storage. Treat all of these as brand specifications - not independently tested guarantees - and contact the brand directly if any specific claim is a meaningful factor in your decision.
FixIts Company Information: Brand Details, Public Mentions, and Buyer Verification
FixIts was featured on BBC One's Dragons' Den - the UK's equivalent of Shark Tank - where investor Steven Bartlett chose to invest £45,000 in the brand. (Note: the US-market landing page states "$60,000 investment." The BBC program reference is £45,000. Buyers should verify current investment details at the official FixIts website.) Bartlett publicly described the product as an "Aha! product" that could "revolutionise home repairs," per the brand's attribution.
What does that investment actually mean for a buyer? It's one verifiable data point about commercial validation - a prominent investor evaluated the business model, the product, and the market opportunity and decided it was worth backing. This publication is not issuing a legitimacy certification or product endorsement; this section presents verifiable entity and coverage information that buyers can use to assess the brand independently. The investment is not a product performance guarantee. The BBC programme reference is publicly available at bbc.co.uk/programmes/m000hrc0 for direct verification.
The brand has also been featured in Designboom, Core77, and Techround - design and technology publications with established editorial standards. Those placements aren't buyer testimonials, but they represent coverage by publications that chose to write about the product on its merits.
Quick Answer: FixIts is a UK-based brand with publicly verifiable BBC Dragons' Den coverage and editorial placements in established design publications. The brand's entity information - FixIts c/o Eco Lving, Unit 12 The Vinery, Poling, BN18 9PY, GB - is publicly published in the Terms of Service at getfixits.com. That entity transparency is a basic legitimacy marker that many direct-to-consumer brands don't provide. The product operates under a 30-day money-back guarantee and a 1-year limited warranty. Those aren't indicators that every buyer will have a great experience - but they are indicators of a brand that has a verifiable structure and is backing the product with both a guarantee and a warranty.
How to Read FixIts' Marketing Language
FixIts uses aggressive promotional language on the brand's official lander, and that language deserves an honest translation before you reach the buy button. This isn't about undermining the brand - it's about giving you the context to evaluate what's a verifiable specification, what's a positioning claim, and what requires your own judgment.
"Better Than Glue" - brand's lander headline. Translates to: for repairs where reversibility matters, a thermoplastic approach offers a fundamentally different mechanic than permanent adhesive. Whether that makes it "better" depends on the repair. For irreversible, high-precision permanent bonds, a dedicated adhesive may still outperform.
"Stronger Than Superglue" - brand positioning. Translates to: the brand states 35-lb. holding capacity and an "8x Sugru" comparison. Superglue (cyanoacrylate) can achieve higher bond strength in ideal surface conditions. FixIts' comparative advantage is reversibility and multi-surface versatility, not necessarily maximum tensile strength in every application.
"Mistake-Proof" - brand feature description. Translates to: you can reheat and reshape any repair. That's real and meaningful. It doesn't mean the resulting repair will always be aesthetically perfect or load-bearing in every application - it means you can retry without waste.
"Compostable Bioplastic" - brand material claim. Translates to: the brand describes the material as a compostable bioplastic. Third-party retailers who carry the product have described it differently, noting it is made from a thermoplastic blend and may not be biodegradable or compostable in conventional composting conditions. Buyers with sustainability considerations should contact the brand at [email protected] for specific material certification details.
"4.9 Stars / 906 Reviews" - brand-reported. Translates to: this rating is displayed on the brand's own landing page. It hasn't been independently audited by this publication. Per FixIts' own Terms of Service Section 18, "These testimonials do not represent the generally expected user experience." Individual outcomes vary.
Buyer Takeaway: The promotional language on the brand's lander is commercially standard for this category. The phrases this article borrows from the brand's marketing - "Better Than Glue," "Non-Toxic Repair Stick," "Stronger Than Superglue" - are the brand's self-descriptions, not this publication's independent endorsement. This table gives you the honest translation of each claim so you can apply your own judgment.
What FixIts Is Best at - Specific Use Cases Worth Knowing
The brand markets FixIts for a wide range of household repairs, and that breadth is worth narrowing down to what it's actually most suited for based on the product's properties.
FixIts performs best - based on the thermoplastic's known characteristics - in repairs where you want to encapsulate, wrap, or build up material rather than create a thin-film bond between two flat surfaces. Cable strain relief is a classic example: wrapping the softened material around a fraying cable junction creates a flexible-to-rigid transition point that prevents further bending stress at that location. Tool handle reinforcement, where material loss or cracking has created a grip problem, is another strong use case. Broken plastic clips, hooks, and brackets - items that are too small to repair with conventional tools - are also well-suited.
The brand states it works on plastic, metal, ceramic, rubber, and fabric. The limitation noted in the brand's own FAQ is smooth glass - it doesn't bond to those surfaces. The brand also positions it for crafting, model-making, and creating custom shapes, which makes sense given that the material can be reheated, reshaped, and reused indefinitely.
Here's the honest part: high-load structural repairs that need a chemical molecular bond aren't the primary use case for this product. The brand's 35-lb. claim is for holding capacity, not tensile strength comparable to epoxy or construction adhesive. The material also softens above approximately 60°C, so repairs on items that will be regularly exposed to heat - near stovetops, in cars in direct summer sun, on outdoor items in hot climates - need that limitation factored in.
Buyer Takeaway: FixIts is positioned for the kind of repairs where conventional adhesives are the wrong tool - multi-material, irregularly shaped, impermanent fixes where reversibility and reusability matter more than maximum bond strength. It's not industrial structural adhesive, and treating it like one sets expectations it can't meet. Match what you're fixing to what the product actually does, and it performs as the brand describes.
FixIts vs. Superglue: What the Brand Claims and What Matters to Buyers
The brand's direct comparison is to superglue (cyanoacrylate) and Sugru. Both comparisons are brand-stated. Here's how the two approaches differ in practice, based on publicly known properties of each:
Superglue creates a chemical bond that's immediate, thin-film, and permanent. It works best on tight-fitting, smooth surfaces where the two pieces can be held in contact during curing. It fails when surfaces are porous, flexible, irregularly shaped, or mispositioned. Once cured, the bond is permanent and typically brittle under impact or flexion. If you make a mistake, reversing a superglue bond usually damages the surfaces.
FixIts creates a thermoplastic wrap that hardens around and over the repair. It doesn't require surface-to-surface contact - it can fill gaps, build up missing material, and wrap around curves. It's fully reversible with heat. It won't bond to smooth glass. And it won't achieve the same molecular-level bond strength as a cured two-part epoxy in ideal surface conditions.
The brand's specific comparison - "8 Times Stronger Than Sugru" - positions FixIts against another reusable, moldable repair product. This publication hasn't tested that comparison. Sugru is a silicone-based product that remains flexible after curing; FixIts hardens to a rigid state. That functional difference matters depending on whether you need a flexible or rigid repair outcome.
Quick Answer: FixIts is not interchangeable with superglue - it's a different category of repair product with different strengths and limitations. The brand positions it as superior on reusability, versatility, and reversibility. The areas where conventional adhesives may still outperform are maximum bond strength on smooth, flat, ideally prepared surfaces, and heat resistance. Know what your repair requires before deciding which tool is right.
What FixIts Works on - and What It Doesn't
Based on the brand's published feature list, FixIts is described as compatible with: plastic, metal, ceramic, rubber, and fabric. Per the brand's own FAQ, it does not bond to smooth glass.
The material softens above approximately 60°C / 140°F, which means any repair on an item regularly exposed to temperatures above that threshold is worth thinking through carefully. Car interiors in summer sun, items near cooking surfaces, outdoor items in hot climates - these use cases require the buyer to assess whether the repair site will routinely approach that temperature.
The brand's positioning for outdoor use is present in its marketing materials, and the longer-lasting repair characteristics noted by third-party retailers include low-stress applications: cable strain relief, tool handles, rigid plastic parts. Repairs that involve constant bending, flexion, or weight-bearing stress will have different durability outcomes than repairs on static, low-stress items. The brand doesn't publish a specific durability claim for individual repairs, which is honest - outcomes depend on materials, repair method, and stresses over time.
Buyer Takeaway: If your repair involves smooth glass, sustained high heat, or constant flexion/weight-bearing stress, FixIts may not be the right primary tool. For everything else the brand lists - and particularly for irregularly shaped, multi-material, or iterative repairs - the thermoplastic mechanic is well-suited to what you're trying to accomplish.
FixIts Pricing: What You'll Pay and What to Know About the Bundle Options
Per the official FixIts website as of June 2026, the brand offers three purchase tiers:
Single pack: $19.99 plus shipping
Buy 2, Get 1 Free: $49.98 with free shipping (reference price shown as $74.97 - see note below)
Buy 3, Get 2 Free: $74.97 with free shipping (reference price shown as $124.95 - see note below)
The brand displays "before" prices alongside the current purchase prices on the lander. Per FTC guidance on reference pricing, those comparison "before" prices are the brand's stated reference points and may not reflect prevailing market prices for the product. Buyers should treat the displayed "savings" figures as the brand's own framing of the discount, not independently verified market comparisons.
Shipping is charged separately on the single-pack option; free shipping is included on both bundle tiers. The final price at checkout - including any applicable taxes - may differ from the listed price. The brand operates under Delaware-governed Terms of Sale per the Terms of Service arbitration clause, but ships to the US and internationally, so applicable local taxes will vary.
The per-unit math across the tiers: the Buy 2 Get 1 Free tier gives you three packs for $49.98, which is approximately $16.66 per pack. The Buy 3 Get 2 Free tier gives you five packs for $74.97, approximately $14.99 per pack. Given the brand's "no expiry date" claim for the sticks, buying in bulk doesn't carry the waste risk of a product that degrades over time.
Buyer Takeaway: The pricing decision you make right now determines what you pay per repair for the next several years - because these sticks have no expiry date. At the single-pack tier, you're paying $19.99 for an indefinite supply of repairs. At the five-pack tier, that drops to approximately $14.99 per pack. Since the sticks don't degrade in storage, the bundle math is straightforward: more packs means lower per-repair cost across your entire repair backlog, not just today's fix. Confirm current pricing and any available promotions at getfixits.com before completing your order.
Check the FixIts' Current Pricing and Return Policy at the Official Site
The FixIts 30-Day Money-Back Guarantee - What the Brand Says and What the Terms Say
The brand markets a 30-day money-back guarantee prominently on the landing page. The brand's published Terms and Conditions, Section 11, state: "All sales are final from order fulfillment in accordance with our refund policy." The refund policy modal at getfixits.com/offer-01/?openModal=refund contains the same Terms of Sale content without additional refund process specificity.
This is a common structural tension in direct-to-consumer product marketing - the headline guarantee and the fine-print Terms can read differently. Buyers who want to understand the exact process for invoking the 30-day guarantee should contact the brand directly at [email protected] before purchasing to confirm the specific return/refund procedure. The general practice for the "all sales are final" language in the context of a published MBG is that the guarantee operates as an exception to the final-sale default, but the exact process and conditions aren't spelled out in the publicly available Terms at the time of this writing.
The brand advertises a 1-year warranty, which is separate from the money-back guarantee. Buyers should review the current warranty terms directly at getfixits.com before ordering to understand coverage scope, exclusions, and the claim process. Consumer product warranties in the United States are additionally subject to the Magnuson-Moss Warranty Act (15 U.S.C. §2303).
Buyer Takeaway: The 30-day money-back guarantee is a meaningful purchase protection - but the exact return/refund process isn't fully spelled out in the published Terms at the time of this writing. Contact the brand at [email protected] to confirm the current process before you complete your purchase if the guarantee terms are a material factor in your decision.
FixIts Material Claims - What "Compostable Bioplastic" Actually Means
The brand describes FixIts as made from "compostable bioplastic materials" and notes that the material "won't harm the environment at end of life." These are specific sustainability claims that carry regulatory implications - the FTC's Green Guides govern environmental marketing claims for US-market products.
Here's what this publication can confirm and what it can't: the brand's own description of the material as a compostable bioplastic is brand-stated and appears consistently on the official site. Third-party retailers who carry the product have characterized the material differently - describing it as "a thermoplastic blend" that is "not biodegradable" and "not compostable" in standard composting conditions, while still being non-toxic and suitable for regular household waste disposal. Those characterizations haven't been independently verified by this publication either, but they represent a meaningful discrepancy that buyers with sustainability considerations should resolve before purchasing.
The product is made by a UK-based company (FixIts c/o Eco Lving, Unit 12 The Vinery, Poling, BN18 9PY, GB). The manufacturing origin of the product sold in the US market isn't specified on the US-market landing page. Buyers for whom country of manufacture is a relevant factor should contact the brand directly at [email protected].
Buyer Takeaway: If the compostable bioplastic claim is a meaningful factor in your purchase decision, verify it directly with the brand before buying. The brand's positioning is clear. The third-party characterization gap means you shouldn't rely solely on the lander language if sustainability compliance matters to you. Contact [email protected] with specific material certification questions.
What FixIts Buyers Who Describe Positive Experiences Say
The brand's landing page features customer reviews. Per FixIts' own Terms of Service Section 18, "These testimonials do not represent the generally expected user experience." Customer ratings and testimonials are brand-reported, not independently audited by this publication. Individual experiences vary.
With that context: the feedback pattern described by buyers who share positive experiences tends to cluster around the same use cases - headphone repairs, appliance cable reinforcement, remote control fixes, tool handle restoration. The reversibility feature is specifically called out by buyers who note they used the brand's recommended reheat process when a repair wasn't positioned correctly on the first try. The non-messy application - no fumes, no skin contact irritation, no surface residue - is another theme that appears consistently.
The brand displays a 4.9-star rating from 906 reviews on the official landing page. This publication hasn't independently audited those ratings, verified purchase status of reviewers, or cross-referenced with third-party review platforms. Per FTC 16 CFR Part 465 (Fake Review Rule), brand-reported review counts and ratings are presented here with that acknowledgment. The rating figure reflects what the brand displays on its own property, not a third-party aggregation.
Buyer Takeaway: The pattern of feedback from buyers who describe positive experiences is consistent with the product's brand-stated mechanic - particularly around reversibility and non-toxic handling. Individual outcomes vary. Customer ratings are brand-reported and haven't been independently verified. FixIts' own Terms state these testimonials don't represent the generally expected user experience. Ratings and testimonials should not be interpreted as guarantees of future results or typical consumer experiences.
Who Should Buy FixIts - and Who Should Look Elsewhere
If you've been reading this article with a specific repair in mind - a cable, a handle, a broken plastic part - this section is the most direct answer to whether FixIts is worth ordering for your situation. Here's an honest breakdown of who the product is best suited for and who might want to consider other options:
FixIts is likely a strong fit if: You've avoided repairs because glue felt too permanent or too precise. You frequently damage things that aren't structurally broken but are cosmetically or functionally degraded - fraying cables, cracked handles, broken clips, household plastic that needs reinforcement. You have multiple materials in need of repair and don't want a separate adhesive for each. You value reusability and don't want to throw away a product after one use. You have young children and chemical fumes or skin-contact adhesives concern you. You're someone who makes things as much as fixes them - the crafting and model-making applications the brand describes are legitimate secondary uses.
FixIts may not be the right fit if: Your repair requires maximum tensile bond strength between two smooth surfaces - dedicated epoxy or cyanoacrylate adhesive is designed for that. Your repair will be exposed to sustained heat above approximately 60°C / 140°F. Your repair involves smooth glass surfaces, which per the brand's own FAQ the product doesn't bond to. You need a flexible repair outcome - FixIts hardens to a rigid state on cooling, which is different from silicone-based moldable repair products that retain flexibility.
Quick Answer: FixIts is designed for the kind of household repair that conventional adhesives make harder, not easier - impermanent, reversible, multi-material fixes that can be refined over time. It's not designed for high-load structural bonding or heat-exposed applications. Matching what you need to fix to what the product actually does - that's the most important call you'll make before ordering.
Quick Answer: FixIts is best for buyers who have repairs that conventional glue makes permanent and unforgiving - fraying cables, broken plastic parts, cracked handles, and multi-material fixes. It's not ideal for smooth glass repairs, high-heat applications above 60°C, or high-load structural bonds requiring maximum tensile strength. If you have repairs in your home right now where reversibility and reusability matter more than chemical bond strength, FixIts is positioned for exactly that use case.
Is FixIts Worth the Price? A Buyer's Cost-Benefit Framework
The brand's cost argument is direct: fixing something costs less than replacing it - and the brand states that one $19.99 pack can prevent multiple replacement purchases. That's the right frame for evaluating the cost question.
The real math: how many repairs will you actually make with one pack? The brand states each stick can be used for dozens of repairs with no expiry date and full reheating/reuse capability. If you have regular household repair needs - fraying cables, broken plastic parts, tool handles, craft projects - the per-repair cost at $19.99 for a starter pack becomes very small over time. The bundle tiers reduce per-unit cost further to approximately $14.99 per pack at the five-pack tier.
What the $19.99 buys you that conventional glue doesn't: the ability to undo a repair. That one feature has real economic value. The number of items permanently damaged by a misapplied superglue bond - ruined forever because the positioning was slightly off - isn't small. If you've ever had to throw away something because you made a glue repair worse, you know exactly what the reversibility premium is worth.
What to factor in: the single-pack option includes a shipping charge. If you're testing the product for the first time, the single-pack is the lowest commitment, but the per-pack cost at bundle tiers is meaningfully lower. Given the brand's no-expiry claim, buying the two-pack tier on a first order isn't an unreasonable value decision if you have repairs waiting.
Buyer Takeaway: The per-repair cost argument is genuine for buyers with regular household repair needs. The reversibility premium - the ability to undo a repair you made wrong - is a real economic value that conventional adhesives don't provide. Whether that value is worth $19.99 to you depends entirely on whether you have repair situations that match what FixIts does best.
FixIts Safety and Household Considerations
The brand markets FixIts as non-toxic and safe around children and pets, with no chemical fumes or skin irritation warnings. That positioning is brand-stated and this publication hasn't independently tested the material's safety profile.
The important nuance: the brand's own guidance includes adult supervision during use with young children and a specific callout that small leftover pieces of the product can pose a choking hazard for very small children. These aren't alarming caveats - they're the kind of responsible use guidance that any parent or caregiver should know. "Non-toxic" describes the material itself; the hot water step is still a heat handling situation that benefits from adult management.
The material softens at approximately 140°F. That's below boiling water temperature (212°F / 100°C), which means water from a kettle - not necessarily water at a rolling boil - is sufficient. The brand says a mug of hot kettle water is adequate, which makes the process genuinely low-setup for most households. That said, hot water is still hot water, and the handling of the softened material immediately after removal from hot water warrants the same common sense as handling any warm object.
Buyer Takeaway: The non-toxic positioning is brand-stated and consistent with the product's design philosophy. Real-world household use should include adult supervision for the hot water step, particularly with young children, and awareness of small-piece choking risk for very small children. These caveats are present in the brand's own guidance and are not manufacturer-downplayed limitations.
The BBC Dragons' Den Appearance - Full Context for Buyers
The BBC Dragons' Den appearance is the most prominent social proof element in FixIts' marketing, and it's worth giving buyers the full picture. Per the BBC program reference (m000hrc0), investor Steven Bartlett chose to invest in FixIts. The brand states the investment amount as £45,000 in the UK market. The US-market landing page displays "$60,000 investment" - buyers should verify current investment details at the official site, as currency translation and terms may affect the displayed figure.
The brand attributes Bartlett's description - "Aha! product" and "revolutionise home repairs" - to the BBC programme (m000hrc0) in the brand's own marketing materials. This publication has not independently transcribed the original episode. The BBC programme reference is publicly available at bbc.co.uk/programmes/m000hrc0 for buyers who wish to verify it directly.
What the Dragons' Den appearance means for a buyer: it's one data point about the product's commercial viability and the investor's assessment of the market opportunity. It's not a product performance guarantee, it's not a safety certification, and it doesn't tell you whether the product will work for your specific repair. It does tell you that an experienced investor evaluated the business and product and decided it was worth backing - which is a more meaningful signal than a testimonial, but a less meaningful signal than independently verified performance testing.
Buyer Takeaway: The BBC Dragons' Den investment is a genuine, verifiable event. Treat it as evidence of commercial validation, not product performance certification. The relevant product performance question is whether the brand's stated specifications match your repair needs - the investment provides credibility context, not a repair guarantee.
FixIts Environmental Claims - What to Know
The brand positions FixIts with two environmental claims: first, that the material is a "compostable bioplastic" that "won't harm the environment at end of life," and second, that using FixIts to repair items rather than replace them reduces household waste. These two claims are legally and evidentiarily distinct - and that distinction matters for buyers who care about sustainability.
The first claim - compostable bioplastic - is where buyers with sustainability priorities should pay attention. As noted in the material claims section, third-party retailers carrying the product have characterized the material differently from the brand's compostable framing. This publication hasn't independently verified either characterization. The FTC's Green Guides require environmental marketing claims to be non-deceptive and substantiated. Buyers who want to verify the composting claim before purchasing should contact the brand at [email protected] and ask for specific material certification documentation.
The brand's UK entity (c/o Eco Lving) and the emphasis on eco-friendly design are consistent elements of the brand's identity. That context doesn't verify the specific composting claim - it just tells you the brand has built its identity around sustainability positioning, which creates both marketing coherence and a higher obligation to substantiate specific environmental claims accurately.
Buyer Takeaway: Repairing items rather than replacing them may reduce waste generation in some circumstances - that general principle applies here as it does across the repair-vs-replace category. The specific "compostable bioplastic" material claim is a separate and more specific assertion that warrants direct verification with the brand, as discussed in the material claims section above. Contact [email protected] for material certification specifics.
FixIts Contact, Shipping, and Fulfillment - What's Publicly Available
The brand's published contact information is: [email protected]. The operator entity is FixIts c/o Eco Lving, Unit 12 The Vinery, Poling, BN18 9PY, GB. The official website is getfixits.com.
Per the Terms of Sale Section 9, FixIts ships to US addresses and internationally. Orders generally ship Monday through Friday. Delivery times vary by location. The brand requires an accurate shipping address and phone number and notes it is not responsible for delayed or missing shipments caused by incorrect address entry. If you need to modify or cancel an order after submission, contact [email protected] immediately - per the Terms, the brand frequently ships same-day and may not be able to amend the order in time.
The brand's Terms note that delivery confirmation from the carrier is considered sufficient proof of delivery even without a signature. That's standard for many direct-to-consumer brands but worth knowing if you have concerns about porch delivery for your shipping address.
Buyer Takeaway: The brand's contact and entity information is publicly published, which is a transparency baseline many direct-to-consumer brands skip. If you have questions about shipping timelines, order modification, or the refund process, contact [email protected] before placing your order. Same-day shipping means the modification window can be very short after order submission.
Comparison: FixIts vs. Other Household Repair Approaches
If you're deciding between FixIts and something else, you're probably comparing it to one of a few alternatives: conventional superglue, two-part epoxy, Sugru, or just replacing the broken item entirely. Here's how FixIts compares on the properties that actually matter to most household repair decisions, based on publicly known product characteristics and the brand's stated specifications:
FixIts vs. Superglue (cyanoacrylate): Here's the scenario that costs people the most: you apply superglue, the position is slightly off, and now the item is permanently worse than it was broken. Superglue creates an immediate, permanent thin-film chemical bond. It excels on smooth, tight-fitting surfaces in ideal conditions. It fails on porous surfaces, flexible materials, and whenever positioning isn't perfect - and there's no undoing that failure. FixIts wraps and molds around the repair site, works on porous and flexible materials, and is fully reversible. The brand does not claim chemical molecular bond strength for FixIts. The brand positions these two products as suited for different repair scenarios.
FixIts vs. Two-Part Epoxy: Epoxy creates a permanent, high-strength chemical bond with good gap-filling properties. It requires precise mixing ratios, has a working time limit, and is permanent once cured. FixIts is immediately workable, reversible, and doesn't require mixing or timing management. The brand positions epoxy and FixIts as suited for different repair scenarios: conventional epoxy for maximum structural bond strength on rigid surfaces; FixIts for reversibility and ease of use on irregular, multi-material, and porous surfaces.
FixIts vs. Sugru: The brand directly positions against Sugru, claiming to be "8 Times Stronger." Sugru is a silicone-based moldable adhesive that cures to a flexible, rubbery state. FixIts hardens to rigid plastic. If your repair needs a flexible outcome - cable management, padding, vibration dampening - Sugru's flexibility may be more appropriate. If you need a rigid, structural repair outcome, the brand positions FixIts' rigid hardened state as better suited for that application.
FixIts vs. Replacement: The brand's core economic argument is that repair costs less than replacement. That's mathematically true in most scenarios - a $19.99 pack that can address dozens of repairs costs less than replacing multiple items. The caveat is that FixIts works best for specific repair types; it doesn't replace all household repair approaches, and some items genuinely require professional repair or replacement regardless of what adhesive or thermoplastic you apply.
Buyer Takeaway: FixIts occupies a specific position in the household repair toolkit - one that conventional adhesives don't fill. The reversibility and multi-material versatility make it complementary to, not a universal replacement for, other repair approaches. The right frame is: add it to the toolkit where those properties matter, not as a replacement for everything else.
Buyer Verification Checklist - 12 Questions to Confirm Before Ordering
Before completing your FixIts order, confirm the following directly at getfixits.com or via [email protected]:
Does your specific repair involve smooth glass? If yes, the brand's FAQ states FixIts doesn't bond to that surface.
Will the repair be exposed to temperatures above approximately 60°C / 140°F? If yes, the material will soften and the repair may fail.
Is your repair a high-load structural bond requirement? If yes, FixIts' 35-lb. holding capacity (brand-stated) may not be sufficient.
Is your repair flexible - requiring the fixed material to bend repeatedly? FixIts hardens to rigid plastic; it won't flex.
Do you have young children in the home? Review the brand's supervision guidance and choking hazard note for very small children.
Is the sustainability claim important to your purchase? Verify the composting/bioplastic specifications directly with the brand.
What's the current shipping cost for the single-pack option to your location? Confirm at checkout before completing the order.
What's the exact refund/return process for invoking the 30-day money-back guarantee? Confirm this with the brand at [email protected] before ordering.
What bundle tier makes the most sense for your repair volume? Calculate per-unit cost across tiers to find your best value.
Is the manufacturing origin of the product relevant to your purchase? Contact the brand for country of manufacture information.
Does the current pricing match what's shown here? Pricing as of June 2026 - verify current tiers at getfixits.com before completing checkout.
Is the 1-year limited warranty sufficient for your needs? Confirm warranty terms and what the limited warranty covers and excludes at the official site.
What Honest Evaluation of FixIts Requires Acknowledging
Here's the part most product articles skip: an honest look at what the brand describes well and where the real limitations are.
What the brand describes as the core differentiator: reversibility. The brand describes the product as non-toxic with no chemical fumes - a positioning that is consistent with the thermoplastic category, which does not rely on the volatile solvents or curing agents used in conventional chemical adhesives. The no-expiry characteristic is consistent with how thermoplastics behave during storage. All three of these claims are brand-stated; this publication has not independently tested them.
What's genuinely limited: the brand's "Better Than Glue" headline is a positioning claim, not a universal truth. For the repair scenarios where superglue or epoxy excels - tight-fitting, smooth-surface, high-strength permanent bonds - FixIts won't outperform those tools. The temperature limit is real: if your repair site sees sustained heat above 60°C, you'll lose the repair. The smooth-glass limitation is explicitly acknowledged by the brand itself. The compostable bioplastic claim needs independent verification before being relied upon for sustainability decisions.
What this publication can't verify: the 35-lb. holding figure, the Sugru comparison, the non-toxic claim, and the composting characterization all require independent laboratory testing or brand-provided documentation to fully substantiate. This article has presented all of them as brand-stated claims, which is the accurate framing.
Buyer Takeaway: FixIts is a genuinely differentiated product in a category where most options are either permanent and messy or disposable. Its real-world advantage is the reversibility mechanic and multi-surface versatility. Its real-world limitation is that it's not a universal substitute for all adhesive approaches. Buying it knowing both sides of that equation is how you make a decision you won't regret.
How This Article Was Prepared - Sources, Methodology, and What Was Not Independently Tested
This review was prepared by analyzing publicly available materials from the official FixIts website at getfixits.com/offer-01/, the brand's published Terms and Conditions, independent third-party editorial coverage in Designboom, Core77, Techround, and Newswire, and third-party retailer product listings. This publication has not received compensated product samples, conducted independent laboratory testing, or been granted access to internal product specifications beyond what is publicly published. All claims described as "according to the brand," "brand-stated," "per the brand," or similar attribution language reflect what the brand has publicly stated and have not been independently substantiated by this publication. This article reflects information as of June 2026.
Last Updated: June 2026
Frequently Asked Questions About FixIts
What is FixIts and how does it work?
FixIts is a reusable thermoplastic repair stick that softens when dropped in hot water (approximately 140°F) and hardens on cooling to room temperature. According to the brand, you heat the stick for about one minute, mold the softened material around the broken item during a 2-3 minute working window, then let it cool and harden over 3-4 minutes. The resulting repair is brand-described as solid, durable plastic. The key difference from conventional adhesives is reversibility - the material can be reheated and reshaped as many times as needed, with no expiry date on the sticks. It's a thermoplastic molding product, not a chemical bonding agent, which means it wraps around repairs rather than chemically bonding surface to surface.
Is FixIts actually stronger than superglue?
The brand states FixIts holds up to 35 lbs. per stick and describes it as "8 Times Stronger Than Sugru." These are brand-stated specifications that this publication hasn't independently tested. The comparison to superglue is a product positioning claim, not a universally tested result. Superglue (cyanoacrylate) creates a chemical molecular bond that can achieve high tensile strength on smooth, well-fitted surfaces. FixIts creates a thermoplastic wrap that excels on irregular, multi-material, and porous surfaces. Which is "stronger" depends entirely on the repair type and surface conditions. For reversibility, versatility, and multi-surface application, FixIts offers capabilities superglue doesn't. For maximum tensile strength on smooth flat surfaces in ideal conditions, dedicated adhesives may still outperform.
What materials does FixIts work on?
Per the brand's published feature list, FixIts is described as compatible with plastic, metal, ceramic, rubber, and fabric. The brand's own FAQ explicitly notes it does not bond to smooth glass. The brand also markets the product for outdoor applications, though buyers should note the material softens above approximately 60°C / 140°F - which means sustained high-heat environments can affect repairs. The brand describes the gripping mechanism as wrapping around and adhering to surface textures rather than chemically bonding, which is why smooth, non-porous glass is excluded while textured and porous surfaces are included.
How long does a FixIts repair last?
The brand doesn't publish a specific durability number for individual repairs - and that's actually the honest approach, because durability depends on the material you're working with, how you apply the product, and the stress the repair faces over time. Third-party retailers who carry FixIts note that the longest-lasting repairs tend to be low-stress applications: cable strain relief, tool handle reinforcement, and rigid plastic parts. Repairs subjected to constant bending, flexion, or weight-bearing stress will have different outcomes. The material is water-resistant after hardening. Repairs will soften again if exposed to temperatures above approximately 60°C / 140°F, so heat exposure is the primary durability risk factor. The brand recommends applying to clean, dry surfaces for best adhesion.
Is FixIts safe around children and pets?
The brand describes FixIts as non-toxic and safe around children and pets, with no chemical fumes or skin irritation. This is a brand-stated claim that this publication hasn't independently tested. The brand also includes specific guidance that adult supervision is recommended during use, particularly around young children, because the hot water step involves handling heated material. The brand also notes that small leftover pieces of the product can pose a choking hazard for very small children. The non-toxic description applies to the material itself, not to all aspects of the use process. For households with very young children, review the brand's full safety guidance and apply the same supervision you'd bring to any activity involving hot water.
Can FixIts be reused?
Yes - the reusability is the central product proposition. Per the brand, FixIts sticks have no expiry date and can be reheated, reshaped, and reused indefinitely. If you make a repair you're not happy with, you can reheat the material and reshape or reposition it. If a repair is no longer needed, you can reheat the material and repurpose it for a different fix. The brand states a single stick can be used for dozens of repairs over years. The no-expiry characteristic is consistent with thermoplastic chemistry - unlike moisture-activated or solvent-based adhesives, there's no curing chemistry that degrades the material during storage.
What is the FixIts money-back guarantee?
The brand displays a 30-day money-back guarantee prominently on the landing page. The brand's published Terms and Conditions, Section 11, state "all sales are final from order fulfillment in accordance with our refund policy." The specific conditions and process for invoking the 30-day guarantee aren't spelled out in full detail in the publicly available Terms at the time of this writing. Buyers should contact the brand at [email protected] before purchasing to confirm the current refund process, eligible conditions, and any required steps for invoking the guarantee. Confirm that the guarantee terms at the time of your purchase match your understanding before completing the order.
What does the FixIts 1-year warranty cover?
The brand displays "1 Year Warranty on All Products" on the landing page. In accordance with the Magnuson-Moss Warranty Act, this warranty is a limited warranty - meaning it applies to defined conditions and has exclusions, rather than unconditional full coverage. The brand's Terms of Service, Section 13, include broad disclaimers of warranty regarding fitness for a particular purpose. Buyers who want to understand the specific scope of the 1-year warranty - what it covers, what's excluded, and how to make a warranty claim - should contact the brand at [email protected] or review the most current warranty terms on the official website before purchasing.
Where is FixIts made and who makes it?
The brand entity is FixIts c/o Eco Lving, Unit 12 The Vinery, Poling, BN18 9PY, GB - a UK-based company. The manufacturing origin of the product sold in the US market isn't specified on the US-market landing page. Buyers for whom country of manufacture is a relevant purchasing factor should contact the brand directly at [email protected] to confirm production origin. The brand contact is also [email protected].
How does FixIts compare to Sugru?
The brand positions FixIts as "8 Times Stronger Than Sugru" - a brand-stated comparison this publication hasn't independently tested. The two products work on fundamentally different mechanics. Sugru is a silicone-based moldable adhesive that cures to a flexible, rubbery state. FixIts is a thermoplastic that hardens to a rigid plastic state on cooling. That functional difference matters for repair outcomes: if you need a flexible repair - one that bends, stretches, or absorbs vibration - Sugru's flexible cure may be more appropriate. If you need a rigid, structural repair outcome, the brand positions FixIts' rigid hardened state as better suited for that application. Sugru also has an expiry date; FixIts states it has none. Sugru requires time-limited application before it begins curing; FixIts can be reheated and reshaped at any point. These are meaningfully different tools suited to overlapping but distinct repair scenarios.
What temperature does FixIts soften at?
Per the brand's published information, FixIts softens at approximately 140°F / 60°C. The brand states that hot water from a kettle - which doesn't need to be at a full rolling boil - is sufficient to soften the sticks in approximately one minute. The practical implication is that a mug of hot water is all the equipment you need. The temperature limit also means the material will soften again if exposed to environments at or above that temperature after a repair - so applications near sustained heat sources above 60°C / 140°F should be approached with that limitation in mind.
Does FixIts work on glass?
No. The brand's own FAQ explicitly states that FixIts does not bond to smooth glass. This isn't a hidden limitation - it's something the brand discloses directly. The thermoplastic mechanic relies on gripping textured and porous surfaces; smooth, non-porous glass doesn't provide that grip. If your repair involves glass - or any other smooth, non-porous material - FixIts isn't the right tool, and the brand's own guidance says the same. For glass repairs, a dedicated glass adhesive or professional repair service would be more appropriate.
How do I know if FixIts is worth it for me specifically?
The real question isn't whether FixIts works - the brand's Dragons' Den coverage, design press placements, and consistent customer feedback pattern all point to a product with a repeatable use case. The question is whether the repairs you need to make actually match what FixIts does best. If your household regularly produces the kind of repair that thermoplastic molding solves - fraying cables, broken plastic parts, cracked handles, multi-material reinforcement - the no-expiry, reusable stick at $19.99 represents strong per-repair value. If your primary repair need is chemical bonding of flat, smooth surfaces or structural load-bearing repair, a conventional adhesive is a better tool for that specific need. The Buyer Verification Checklist in this article gives you the 12 questions to answer before deciding.
Is there a subscription when buying FixIts?
Based on a review of the brand's official website and Terms of Sale, FixIts appears to be sold as a one-time purchase in three pricing tiers - no auto-renewal, no subscription, and no recurring billing were disclosed in the publicly available Terms as of June 2026. Buyers should confirm at checkout that no subscription or auto-renewal terms apply to their specific order, since product terms can change after publication.
What does the BBC Dragons' Den investment mean for buyers?
FixIts was featured on BBC One's Dragons' Den, where investor Steven Bartlett chose to invest in the brand. Per the brand's marketing materials referencing BBC programme m000hrc0, Bartlett described the product as an "Aha! product" that could "revolutionise home repairs." The brand states the investment was £45,000 on the UK-market site; the US-market landing page displays "$60,000 investment." Buyers should verify current investment details at the official site. What this means for buyers: it's a data point about commercial validation by an experienced investor who evaluated the product and business. It's not a product performance guarantee, a safety certification, or an indication that every buyer will have a positive experience. It's a meaningful credibility signal - more meaningful than anonymous testimonials - but it should sit alongside the specific product specifications and your own repair needs when making a purchase decision.
What should I confirm before I order FixIts?
Three things are worth confirming at getfixits.com before you place your order, because they affect your post-purchase experience more than the product decision itself. First, confirm the current refund process for the 30-day money-back guarantee - the brand's published Terms include "all sales are final from order fulfillment" language that sits alongside the guarantee, so understanding the specific return process before you order means you can use the guarantee window with full clarity rather than discovering the details after the fact. Second, confirm current pricing and any available bundle promotions - per the brand, pricing can change without notice, and the per-unit cost difference between the single-pack and the five-pack tiers is meaningful for anyone planning to address more than one repair. Third, if you have a specific repair in mind, verify that it doesn't involve smooth glass surfaces (which the brand's FAQ states FixIts doesn't bond to) or sustained heat above approximately 60°C / 140°F. Contact [email protected] with specific questions. Confirming all three takes about five minutes and means your 30-day window starts with no open questions.
What's the best way to contact FixIts?
Per the brand's published contact information, the primary contact method is email at [email protected]. The brand entity is FixIts c/o Eco Lving, Unit 12 The Vinery, Poling, BN18 9PY, GB. If you have questions about an existing order, a return or refund request under the 30-day guarantee, the specific scope of the 1-year limited warranty, or material certification details for the compostable bioplastic claim, contact [email protected] directly before or after your purchase. For order modifications or cancellations, contact the brand immediately after placing the order, as per the Terms, same-day shipping is common and modification windows can be short.
Quick Links
View the FixIts 30-Day Money-Back Guarantee Terms
FixIts may be worth considering for buyers who want a brand-marketed reusable thermoplastic repair option and who understand the product's stated limits - including heat exposure above approximately 60°C, smooth-glass incompatibility, and the fact that strength, environmental, and non-toxic claims have not been independently verified by this publication. If your repair situation matches what the brand describes this product doing best, the 30-day money-back guarantee provides a real test window with brand-stated refund protection. Confirm current guarantee terms, pricing, and the return process at getfixits.com before ordering so your test window starts with every question already answered.
Contact Information
Company: FixIts
Email: [email protected]
Disclaimers
Affiliate Disclosure: This article contains affiliate links. A commission may be earned on qualifying purchases made through links in this content, at no additional cost to the reader. Affiliate relationships do not influence editorial content or the evaluation of products. Disclosure is provided in accordance with FTC 16 CFR Part 255.
Material Limitations of This Review: This review is based exclusively on publicly available materials, including the official FixIts website at getfixits.com, the brand's published Terms and Conditions, third-party editorial coverage in Designboom, Core77, Techround, and Newswire, and third-party retailer product listings. This publication has not received compensated product samples for testing, has not interviewed brand personnel, has not been granted access to internal product specifications beyond what is publicly published, and has not conducted laboratory or field performance testing of FixIts. Claims described in this article as "according to the brand," "brand-stated," "per the brand," or similar attribution language reflect what the brand has publicly stated and have not been independently substantiated by this publication. Promotional language from the brand's official website referenced in the body of this article-including but not limited to phrases such as "Better Than Glue," "Non-Toxic Repair Stick," and "Stronger Than Superglue"-originates with the FixIts brand's own published marketing materials and is identified in this article for reader context purposes only, not as an independent endorsement or performance guarantee. Buyers are encouraged to verify any claim that materially affects their purchase decision by contacting the brand directly at [email protected].
Third-Party Consumer Feedback Platforms: This article references the existence of third-party consumer feedback platforms in general category terms only. This publication does not endorse, verify, audit, or accept responsibility for the accuracy, completeness, or fairness of customer reviews posted on any third-party platform, including but not limited to general-purpose review sites, social media platforms, online marketplaces, and discussion forums. Buyers consulting third-party reviews are encouraged to evaluate them critically, look for verified-purchase indicators where available, and weigh reviewer-specific context against their own situation.
Forward-Looking Statements and Article Accuracy: This article reflects information available as of June 2026 and was prepared using reasonable care to be accurate and useful at the time of publication. Product specifications, pricing, promotional offers, shipping policies, warranty terms, return policies, contact information, and customer feedback data may change after publication without notice. Statements describing expected buyer outcomes, performance expectations, repair durability, usability expectations, or category trends are educational forward-looking observations and should not be interpreted as guarantees. No representation is made that the information will remain accurate in the future, and no warranty of merchantability, fitness for a particular purpose, or non-infringement is provided in connection with the editorial content of this article. Readers should rely on the official FixIts website as the authoritative source for current product information before making a purchase decision.
Reasonable Consumer Standard: This article is written for a general adult consumer audience and is intended to be interpreted according to a reasonable consumer standard. Where a statement could otherwise be read as a brand-substantiated fact, attribution language such as "according to the brand," "brand-stated," "brand-reported," or "per the official Terms" identifies it as a brand claim that has not been independently verified by this publication. Promotional phrases appearing in FixIts marketing materials-including, without limitation, "Better Than Glue," "Non-Toxic Repair Stick," "Stronger Than Superglue," "8 Times Stronger Than Sugru," "Fixes in 5 Minutes," and "Mistake-Proof"-are explicitly identified as brand-asserted marketing language and are not represented as independent third-party rankings, laboratory-verified findings, scientific conclusions, or performance guarantees.
FTC Fake Review Rule Compliance (16 CFR Part 465): Customer ratings and testimonials referenced in this article are brand-reported and have not been independently audited by this publication. Individual experiences vary. According to FixIts' published Terms of Service, testimonials do not necessarily represent the generally expected user experience. Consumers should not assume that experiences described in testimonials or reviews will reflect their own results.
Pricing Disclosure: Pricing referenced in this article reflects information published by the FixIts brand as of June 2026. Comparison pricing, reference pricing, savings claims, and promotional pricing displayed on the brand's website represent the brand's own stated reference points and may not reflect prevailing market prices. Final pricing, including shipping charges, duties, taxes, VAT, GST, or other applicable fees, should be confirmed during checkout before completing any purchase.
Warranty Designation: The FixIts one-year warranty is described as a limited warranty in accordance with the Magnuson-Moss Warranty Act. Warranty coverage, exclusions, limitations, and claim procedures should be reviewed directly with the brand. Buyers should not assume coverage for any particular circumstance without reviewing the current warranty documentation.
Regulatory and Advertising Compliance Note: This advertorial references consumer-protection and advertising frameworks including FTC advertising standards, FTC Endorsement Guides (16 CFR Part 255), the FTC Consumer Reviews and Testimonials Rule (16 CFR Part 465), the FTC Green Guides (16 CFR Part 260), and applicable UK advertising and consumer-protection guidance issued by the Advertising Standards Authority (ASA) and Competition and Markets Authority (CMA). These references are provided solely for consumer-transparency purposes. This publication does not provide legal advice and does not represent that any claim made by the brand has been reviewed, certified, approved, or endorsed by any regulatory authority.
Geographic and Jurisdiction Disclosure: FixIts is a UK-based brand operating through FixIts c/o Eco Living, Unit 12 The Vinery, Poling, BN18 9PY, United Kingdom, and offers shipping to the United States and other international markets. The brand's Terms of Sale indicate that certain contractual provisions may be governed by Delaware law. Consumer rights, refund rights, warranty protections, advertising standards, and dispute resolution procedures vary by jurisdiction. EU consumers retain statutory protections under EU consumer protection laws, including provisions relating to pricing transparency under the EU Omnibus Directive. UK consumers retain rights under applicable UK consumer protection laws and advertising standards. International buyers should review applicable local consumer protection laws before purchasing.
Trademark Acknowledgment: FixIts is a brand name referenced in this article solely for identification and editorial purposes. Trademark registration status for the FixIts name has not been independently verified by this publication. All product names, company names, trademarks, service marks, and logos referenced in this article remain the property of their respective owners and are used solely for identification, commentary, and nominative fair-use purposes.
Environmental Claims Disclosure (FTC Green Guides, 16 CFR Part 260): The brand describes FixIts as being manufactured from compostable bioplastic materials. Environmental marketing claims, including claims relating to compostability, biodegradability, sustainability, recyclability, or environmental impact, are regulated under FTC Green Guides requirements and similar UK regulatory guidance. This publication has not independently reviewed compostability certifications, biodegradability testing, material safety documentation, or third-party environmental verification records relating to FixIts. Accordingly, no representation is made that the brand's environmental claims satisfy any specific regulatory standard. Consumers with sustainability requirements are encouraged to contact the brand directly at [email protected] for supporting documentation before purchasing.
Consumer Product Disclaimer: FixIts is a consumer repair product designed for household, hobby, utility, and repair applications. It is not a medical device, safety device, therapeutic product, food product, or healthcare product. No statements contained in this article should be interpreted as health, safety, therapeutic, or medical claims.
Results May Vary Disclosure: Repair outcomes and user experiences with FixIts may vary depending on the materials being repaired, application method, environmental conditions, user skill level, curing conditions, intended use, maintenance practices, and numerous other variables. No specific repair outcome, strength result, durability result, or performance level is guaranteed. Consumers should not assume that experiences described in reviews, testimonials, demonstrations, or marketing materials will necessarily reflect their own experience.
SOURCE: FixIts