Monday, 24 August 2026 10:00 AM
Product Announcements
New environment gives customer and employee experience teams a safer way to review changes before they reach live respondents
CALIFORNIA CITY, CA / ACCESS Newswire / August 24, 2026 / SurveySparrow, an experience management platform, has launched Sandbox, a dedicated environment that allows organizations to review and validate survey changes without affecting their live surveys or respondent data.
As feedback programs become an important part of how organizations understand customers and employees, teams are constantly updating surveys to improve the experience and gather more relevant insights. But making changes directly to an active survey can create unnecessary risk, particularly when the survey is already reaching a large audience.
Sandbox gives teams a separate space to make modifications, test them internally, and ensure they are ready before introducing them to a live audience.
For instance, a CX team preparing an NPS survey may want to redesign its question flow and introduce different follow-up questions based on customer responses. Instead of making those changes directly to the survey being used by customers, the team can review the updated experience in Sandbox, gather internal feedback, and make adjustments before taking it live.
"Teams shouldn't have to choose between testing something properly and risking their live survey," said Rishul Raj Aggarwal, Business Head, SurveySparrow. "Sandbox gives teams a dedicated space to make changes, review them with their teams, and move forward with confidence."
The feature is designed for teams that want more confidence when making updates to ongoing feedback programs, whether they are modifying an existing survey, preparing a new feedback experience, or aligning on updates across stakeholders.
About SurveySparrow
SurveySparrow, founded in 2017 and headquartered in Palo Alto, California, United States, is an experience management platform that helps organizations collect feedback, understand customer and employee experiences, and turn insights into action. Trusted by 100,000+ customers across 150+ countries, SurveySparrow has powered 10M+ CX surveys, helping organizations create engaging feedback experiences and make better decisions with customer and employee insights.
Learn more: SurveySparrow
Media Contact:
Sneha Arunachalam
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SOURCE: SurveySparrow Inc.