Wednesday, 29 July 2026 06:00 AM
Company Update
The milestone signifies an industry-wide shift in home services, where trust has replaced price and convenience as the deciding factor for homeowners
WESTERVILLE, OH / ACCESS Newswire / July 29, 2026 / Roof Maxx, a residential roof maintenance company, has officially surpassed 20,000 combined customer reviews across Google, Facebook, and HubSpot, making it the single most-reviewed roof maintenance company in America.
The company, founded in 2017 by brothers Mike and Todd Feazel, crossed the threshold earlier this month. More than 12,000 of those reviews come from Google alone, where the company maintains an average rating of 4.9 out of 5 stars.
The milestone arrives at a moment when customer reviews carry more weight than ever in the home services sector. Homeowners facing significant decisions about their homes increasingly turn to the documented experiences of other homeowners before choosing a provider, and industry research consistently shows that peer reviews now rank among the most influential factors in those decisions - often ahead of price and convenience.
Roof Maxx views the 20,000-review milestone as more than a vanity metric. The company views them as a key indicator of how much homeowners in America trust it. Because reviews are numerous, independent, and publicly verifiable, the company believes they offer a more meaningful measure of its work than any piece of official brand messaging.
As homeowners increasingly rely on this kind of social proof to make high-stakes decisions, the companies with the deepest and most verifiable track records have a genuine advantage. The value doesn't just come from having reviews that are flattering; it comes from having reviews that are numerous, independent, and authentic. A handful of five-star ratings can be manufactured, but 20,000 cannot.
The milestone also functions as a progress marker toward a larger goal. Roof Maxx has been open about its ambition to become America's largest roof maintenance company, and reputation at this scale is one of the clearest signs that the category it helped define is taking hold. A company does not accumulate 20,000 reviews without a correspondingly large base of completed jobs and satisfied customers behind them.
"Reaching 20,000 reviews is less about us than what homeowners are telling each other. Homeowners have become smart about protecting themselves, and they trust other homeowners far more than they trust any sales pitch, ours included. Every one of these reviews represents a homeowner vouching for the concept of roof restoration, and for the work a dealer did on their roof. You can't buy that, and you can't fake it at this scale. That's why it means so much to us." - Mike Feazel, CEO & Co-Founder, Roof Maxx
The company says 20,000 reviews is not the finish line, but a signal that homeowner trust - earned one completed job at a time - will remain the foundation of its growth.
About Roof Maxx
Roof Maxx is a residential roof maintenance company. Founded in 2017 by brothers Mike and Todd Feazel, the company provides services designed to extend the life of aging asphalt shingle roofs and operates through a network of certified dealers across North America. Learn more at https://roofmaxx.com/.
CONTACT:
Allen Clements
Brand Content Manager
[email protected]
(614) 639-5152
SOURCE: Roof Maxx Technologies, LLC