Tuesday, 13 October 2026 07:20 AM
Product Announcements
SANTIAGO DE LOS CABALLEROS, DO / ACCESS Newswire / October 13, 2026 / CRMwHATA, the CRM system of Saint Denis Del Caribe SRL, has announced its new WhatsApp Business Automation tool. Small and medium-sized businesses can use it to respond to customers faster, suggest items, and complete purchases at any time of day. Positioned as the best CRM for WhatsApp For growing teams, CRMwHATA integrates WhatsApp, Instagram, Facebook, Telegram, and website chat into a shared inbox. An AI agent queries the company's catalog to manage routine tasks, while employees continue to monitor each chat.
Turn WhatsApp chats into a sales channel
Many small businesses now use WhatsApp as their primary communication channel. Customers ask questions, request prices, and place orders. However, these conversations often take place on separate personal phones. There's no shared record, and it's difficult to track which sales are closing. If a message arrives late at night or during a busy afternoon, it might go unanswered, and a single missed response can mean a lost sale.
CRMwHATA solves that. Like customer management software Designed for chat-based sales; it stores every conversation, contact, and deal in one place. You can open any customer record and view the complete history, add tags, and track the deal's position in the sales funnel. The team can quickly check progress without having to constantly ask for updates. WhatsApp Business Automation: by managing the first response, message losses are reduced.
Why do companies look for the best CRM for WhatsApp?
More and more companies are managing sales via chat, so choosing the best CRM for WhatsApp It has become more of a financial and workflow decision than a technical one. CRMwHATA was designed around the typical needs of growing teams.
To begin, it connects to the official WhatsApp Business API (Cloud API), and you can keep the WhatsApp number you already use. Then, it uses artificial intelligence for sales. It works during the conversation instead of sending predefined responses: browse the catalog, book appointments, and share payment links within the chat. Then there are the core relationship features, including contacts, tags, a workflow, and team permissions that control who can do what. Finally, it unites all of a company's channels, not just WhatsApp. That combination is why many teams see it as the best option. Best CRM for WhatsApp because of its size.
An AI-powered sales chatbot that acts, not just responds.
Most chatbots stick to a fixed script. When a customer asks something unexpected, they freeze and the customer gets frustrated. AI-powered sales chatbot CRMwHATA works differently. Businesses add the actual details of their products, including items, prices, and related files, and the bot uses that information to ensure its responses match what the business actually has.
A buyer might ask if an item comes in a certain color, if it ships to another city, or if they can book an appointment for tomorrow. AI-powered sales chatbot responds immediately, shows photos, indicates the price, helps place the order, and sends a payment link.
It is Artificial intelligence for sales. It doesn't replace the sales team. It handles frequently asked questions and transfers the chat to a team member when human intervention is needed. Managers maintain control: they can join any conversation whenever they want or leave the bot a clear note for a specific chat while the rest of the system continues to function.
Automating WhatsApp Business without losing the human touch.
Many people think of a simple greeting when they hear WhatsApp Business Automation CRMwHATA does much more. Manage appointment bookings, answer customer questions using your company's records, run unlimited WhatsApp campaigns, send reminders, and automatically follow up when a customer stops responding.
Higher-tier plans also include WhatsApp calls and AI-powered quizzes that formulate questions, store responses, and generate reports based on customer feedback. The result is faster responses and fewer missed opportunities. At the same time, the chat still feels like a real WhatsApp conversation, not a cold, impersonal message, which strikes a good balance. WhatsApp Business Automation should go on strike.
Customer management software designed for small teams.
CRMwHATA is customer management software designed for small and medium-sized businesses, not large corporations. No programming is required, and you can start using it the same day in three steps: link your channels, teach the assistant the details of your business, and then let the AI-powered sales chatbot start helping with sales.
It adapts to many fields, including online stores, agencies, health clinics, consulting firms, restaurants, real estate teams, and other service businesses. If your team used to switch between different apps for tasks, contacts, and WhatsApp, this customer management software brings everything together, with lead scoring, a calendar, quick replies, and project tools all in one place. Teams that want Artificial intelligence for sales without a complicated setup tend to value that simplicity.
One inbox for each channel.
Users don't stick to just one app, and a company's tools shouldn't take that for granted. CRMwHATA integrates WhatsApp, Instagram, Facebook Messenger, Telegram, and website chat into a single inbox. It also allows you to manage Instagram and Facebook comments within the same conversation flow. Leads generated by Meta ads are also synced, so your team can respond regardless of where the initial message appears. Over 1,000 companies already use the platform to manage messages and drive sales.
Prices and availability
CRMwHATA is now available, with a plan for every stage of growth. The free plan gives you 15 days of the Business plan, no credit card required. The Pro plan costs $59 USD per month and includes six agents and 2,000 AI responses per month.
The Business plan costs $99 USD per month. It includes ten agent users, 5,000 AI responses per month, and unlimited training materials. It also includes full access to the platform. Artificial intelligence for sales. Agent with access to the catalog, shopping cart support, and payment management. If you pay annually, you get two additional months free, and you can change your plan or cancel anytime. You can start a free trial or book a free demo on the CRMwHATA website.
About CRMwHATA
CRMwHATA is an AI-powered CRM system that integrates with WhatsApp, Facebook, and Instagram, allowing businesses to manage chats and customer information in one place. It was developed by Saint Denis del Caribe SRL, based in Santiago, Dominican Republic.
Company Details
Company Name: Saint Denis Del Caribe SRL
Contact Person: Dionisio Sanchez
Email: [email protected]
Phone: 18294528942
Address: Ave Estrella Sadhala, Suite 3a, Santiago, Dominican Republic
Website: https://crmwhata.com
SOURCE: Saint Denis Del Caribe SRL