The Digital Agency Breaking Down Silos and Politics in the Digital Workplace
Wednesday, 21 December 2022 07:45 AM
Company Update
TORONTO, ON / ACCESSWIRE / December 21, 2022 / The digital workplace is more people and process, technology is merely an enabler (especially in larger companies). The best digital workplaces, and intranets, emphasize people and process. Cooperation and consensus among key management and stakeholders is tantamount to success. Miscommunication and internal politics within the digital workplace often adversely affect businesses' day-to-day work and shared objectives.
Companies find it hard to synchronize their internal networks and digital workplace without a proper plan and roadmap aimed at focusing all departments in the same direction, with a single blueprint. Prescient Digital Media, a Canada-based digital workplace and intranet consulting firm fills this gap by assisting and focusing organizations towards digital cohesion and symmetry across technologies, tools and workplace silos.
In order to tame the politics of the digital workplace and build harmony across all technologies and tools (particularly the intranet), Prescient Digital Media provides intranet and digital workplace solutions and counsel that promotes cooperation and cohesion across the organization. Prescient helps HR, IT, communications, and other internal groups achieve consensus, direction, and work to common goals and objectives. They conduct in-depth assessments of the company's digital workplace and internal communications and apply rules, governance and fine-tuning to the digital tools (including intranet, email, Teams, etc.).
From assessment and benchmarking, through planning and user-experience design, to implementation, and change management, they assist companies in managing, deploying and quickly adopting digital workplace solutions. "We have been planning, designing, and building intranets and digital workplace solutions for 22 years, and have worked with more than 250 organizations", says Toby Ward, Founder of Prescient Digital Media.
According to Prescient Digital Media, the digital workplace is the sum of all the digital tools at work, of which the intranet is the most important one - often the gateway to the digital workplace. Prescient Digital Media analyzes the present digital workplace environment and technology and then develops and implements the necessary plans to define its position and governance relative to the full digital workplace. Prescient Digital Media formulated a unique methodology to identify the specific needs of organizations and provide unique solutions for each intranet and digital workplace.
Prescient's intranet and digital workplace methodology is represented as an iterative wheel that rarely stops turning in most organizations. It starts with the first step of the assessment, which involves several subsequent steps including planning, technology, implementation, and finally adoption. Assessment involves identifying what the organization wants to do, analyzing the pros and cons (gap analysis), and benchmarking competitors and other leading organizations. After the assessment, Prescient provides the clients with detailed reports, key findings and provides recommendations based on impact, value and ease of implementation.
Following the assessment, the digital agency initiates the planning strategies and a digital workplace blueprint with a clear mission and vision, including measurable goals and objectives. A measurement plan is followed by a detailed governance model expounding everyone's roles and responsibilities, accountabilities, rules and supporting policies for the intranet and other digital tools. User experience is often part of the planning process and Prescient is a leader in designing intranet user experience and employee experience across the digital workplace.
The third component in the methodology, Technology, is focused on finding the right technology and apps to power the intranet and digital workplace, or ensuring the existing organization's technology platform enables the preceding plans and user experience designs. Most of the time the technology is Microsoft, Adobe or Oracle. However, Prescient assists companies in finding suitable technological platforms based on their requirements and helping them implement customizable intranet and digital solutions (the implementation phase).
The final phased turn in the digital workplace methodology represents adoption, the change management, training, and communications required to support the new digital workplace or intranet solution. Adoption ensures that employees use and adopt the new digital tools, and make it a part of their daily lives. Once the entire cycle from assessment to adoption is complete, the cycle starts again with the assessment process, analyzing how the new solution is working.
"We assess, plan, design, and build world-class intranets and digital workplaces. Prescient's strength and focus lies in gathering and analyzing business requirements and creating winning digital workplace and intranet plans and designs, and implementing the right digital technology to support those plans," adds Ward. "An end-to-end solution for assessing, planning, designing, and delivering world-class intranets and digital workplace solutions."
About Prescient Digital Media
Prescient Digital Media is a digital workplace and intranet design, planning, and consulting firm. The company is headquartered in Toronto, Canada, and was established in 2001 by Toby Ward. Prescient Digital Media specializes in Digital Workplace and Intranet Assessment, Intranet Planning, Intranet Design, Intranet Governance, SharePoint, Enterprise Content Management, Portals, Employee Engagement, Employee Experience and User Adoption.
Media Content
Name: Toby Ward
Email: [email protected]
SOURCE: Prescient Digital Media